Times Are Changing…

1 Jun

Sir Howard Stringer, CEO of consumer electronics giant Sony, provides the quote of the day: "People want the status quo to continue long after the quo has no status," he declared.

stringer.jpg
Photo of Sir Howard Stringer courtesy of Dan Farber's Flickr set.

In context, he was talking about trying to rigidly hold on to outmoded business models when technology has effectively bypassed them, and he specifically meant the music industry — where Sony through its Joint Venture with Germany's Bertelsmann is a huge global player. But overall it was effectively the theme for today's second day at the D Conference.

Not one of the industry leaders at this conference expresses confidence in the long-term certainty of their current business model. In session after session, and in the conference hallways, folks such as Disney's Bob Iger, Yahoo!'s Terry Semel, Comcast's Steve Burke, and EarthLink's founder and board member (and Helio CEO) Sky Dayton (on a panel with SF Mayor Gavin Newsom), talked about how new models are changing the way consumers and executives are thinking about their products and business models. Doing things differently, and executing faster, is their focus.

It's a thought-provoking moment, which led my colleague Mike Lunsford and I to talk to many of our partners and colleagues here about how we are looking to encourage integration and usefulness across all our Earthlink products. In fact, in response to a question I asked, both Discovery Communications CEO Judith McHale and Martha Stewart Living CEO Susan Lyne said they are organizing their content-centric businesses in wholly new ways to create new sorts of programming for the internet.

We'll see, of course, how all that turns out.

In the meantime, easily the funniest moment of the day was when Martha Stewart (yes, that Martha Stewart) stood up at the Q&A microphone holding a white shopping bag in which she carries dozens of electrical power chargers and peripherals for her various mobile devices.

mstewart.jpg
Photo of Martha Stewart courtesy of Dan Farber's Flickr set.

She asked Sir Howard of Sony to simplify her life, and provide the same plug so she can only carry around one. He demurred, confessing that Sony makes a ton of money – and margin – on ensuring we need separate power supplies and chargers for all those devices.

But, complained Martha, "we need one complete set for each of our houses!"

To which Sir Howard replied that most of us have fewer houses than Martha Stewart.

Other sources reporting from D:

(also published at earthling)

Bill Gates’ Remarks at D:All Things Digital

31 May

Bill Gates coins a new term for mobile phones and other portable gizmos: He calls them "reality-acquisition" devices. He showed off a new Motorola wireless device to the folks at the D Conference in California and said he thinks users will increasingly use such wireless devices for most of their remote computing needs, including communication, informational gathering and sharing.

The Microsoft founder contrasts the devices with such reality "augmentation" devices as game consoles, which he says also remain a large and growing segment of the Microsoft — and the computing — universe. But such entertainment devices have a very different set of uses than the more essential "reality-acquisition" gadgets.

His comments are definitely food for thought for our product teams as we work to better integrate our value added products. Gates said the PC is coming off a huge year with more than 200 million units sold but he also pointed out that Microsoft increasingly develops its products with multiple platforms in mind including wireless devices and tablet PCs. He and a colleague showed off a new version of Office 2007, which will dispense with such familiar computing techniques as the "file" and "edit" key and replace them with nifty widgets to make changing fonts or creating charts and typesetting them much easier for users.

The Microsoft founder also couldn't resist a pot-shot at his competitors — and EarthLink search partner — Google. "Google has done less in innovation in search in the past year than I would have expected," said Gates. When D Conference founder and Wall Street Journal columnist Walt Mossberg pushed Gates to then explain Google's continuing strong growth in market share (while Microsoft has tread water) Gates said the Google growth was due to "word of mouth" and added — with a smile: "There is more upside the Microsoft (in search) than there is downside."

(also posted at: Earthling)

Chillin’ with Helio’s Hero

23 May

I like gadgets. Right now I am carrying three phones (two Treos and my new favorite — the Helio Hero).

Using the Hero is like getting color television for the first time. This point is maybe lost on those too young to remember life before color tv, but I do and that first showing of The Wizard of Oz on NBC in the Sixties will always be the huge moment of change showing what tv could do to bring the world of information and entertainment 'In Living Color' to our living rooms.

The Hero really shows what the possibilities of the mobile internet are.

The video is quality is unbelievable (and I am a former TV broadcaster). The integration of music and other apps is also pretty stunning.

Great job to the Helio team.

Here is what EarthLink blogmeister Dave Coustan has to say

http://blogs.earthlink.net/2006/05/first_week_with_the_kickflip.php

On the Road

5 Apr

Great series of meetings with ELNK colleagues in San Francisco and Pasadena.

In SF, it was great to connect with the PeoplePC team. Dave, Hilary, Matt, Kip, Rob, Rick, Heather, Jeanetta, Paul, Kim and team were available to spend some time on Monday talking about plans for the year and some of their new initiatives. Exciting stuff.

Yesterday, in Pasadena, Arvind and the Value Added Services development team organized a brown bag lunch and a series of meetings to talk in greater detail about the work going on and ideas in the VAS pipeline. Later, everyone made it through a rain-soaked SoCal thunderstorm to Bar Celona in Old Town — a very cool place. Cyrus was able to join us too.

Great and very full trip. Lots to think during the trip back East later today.  And it's still raining here, which makes the sunny icons on the Atlanta weather map even more alluring!

A new home in Atlanta

28 Mar

For those of you who haven't been following my travels, I began my new role in Atlanta last week as head of EarthLink's Value Added Services group. It's been a dizzying first week, meeting many (but not all – there are 1700 employees at ELNK) of my new colleagues.

First impressions: ELNKers are super-smart, and there is a real "can-do" culture here. The attitude seems to stem from the company's more than 10 year history providing internet service in all sorts of difficult and extreme conditions.

There is an entrepreneurial zeal here which I find very energizing — and not surprising in a place that was a commercial first-mover in many innovations, ranging from total access plans http://www.earthlink.net/software/main/ (from dialup to broadband to BPL (broadband-over-powerlines) to the first protection tools to include anti-phishing and anti-scam sniffing technology. http://www.earthlink.net/software/pcc/

Now, with such exciting new opportunities as line-powered voice and MuniWIFI the company is well positioned at the intersection of communications, technology and services. This "Total Communications Company" strategy is what brought me here, and I am very happy to be part of the team. Our role is to expand the range and value of the services we can provide to our customers beyond the very significant levels these businesses already are at. It's going to be a very exciting time.

In the next couple of weeks I'll be traveling a lot, meeting folks around the country who are on my team and in the company. I'm very excited about the road ahead and looking forward to working with and getting to know everyone.

A new home for ThYnk!

16 Mar

Welcome to the new home of ThYnk. Which continues from the media and technology thoughts that began at my Yahoo! 360 blog.

I had a great two years in the News and Information group at Yahoo! We did some great things, such as the relaunched Y! News and pushing the social media agenda with such great folks as Scott G and Don L and Ian K. But now it’s time for new horizons and challenges!

More on that soon….